Welcome to sheer curtains. Your access to and use of the Website or any of our services are considered as acceptance of these Terms and Conditions. The Terms and Conditions will apply to your usage of our website, buying our products, and transactions with our company. But if you disagree with any portion of the terms, you will not use our services.
Terms and Conditions
Orders and Payments
All orders are subject to availability and acceptance by Sheer Curtains Dubai. Prices listed on this website are in AED and include applicable taxes unless stated otherwise. We accept payments via credit/debit cards and bank transfers. Full payment must be received before we process any order. While we strive for pricing accuracy, we reserve the right to cancel or amend orders in case of pricing errors. Please note that custom or bespoke curtain orders are non-refundable once production has begun.
Shipping and Delivery
We offer shipping across the UAE, including Dubai. Delivery times vary depending on the product and destination, and estimated delivery details will be provided at the time of purchase. While we strive to deliver orders on time, occasional delays may occur. Customers are responsible for providing accurate shipping information. Any incorrect details that result in failed deliveries may incur additional reshipment charges. Please note, we are not liable for delays caused by third-party courier services.
Our Returns and Refunds Policy
We accept returns for eligible products within seven (7) days of delivery, provided the item is unused, undamaged, and in its original packaging. Please note that custom-made or made-to-order curtains are non-refundable unless found to be defective.
If a product is faulty or damaged upon delivery, customers must notify us within 48 hours and provide photographic proof.
Refunds will be processed within 10 business days after we receive and inspect the returned item.
Return shipping costs are the responsibility of the customer unless the return is due to a defective item or an incorrect shipment.
Limitation of Liability and Governing Law
Sheer Curtains Dubai strives to provide high-quality products and reliable service; however, we do not guarantee that our website will be error-free or operate without interruption. We are not liable for any incidental or indirect damages resulting from the use of our website or products. In the event of any disputes arising from these Terms and Conditions, the courts of Dubai shall have exclusive jurisdiction. By using the Sheer Curtains Dubai website, you acknowledge and agree to these Terms and Conditions. For any questions or concerns, please contact our customer support team.